Question 1

What happens post fair usage?

Accepted Answer

Rs. 1 per case is charged after the fair usage is crossed.

Question 2

Is the software offline or online?

Accepted Answer

EzeeLab runs completely online. But we unofficially offer MS-Word templates to be used in emergency.

Question 3

Do I need windows 7 or windows 10?

Accepted Answer

You do not need to worry about the version of the operating system. All you need is Google chrome browser and an internet connection.

Question 4

Do you offer distribution or reselling programs?

Accepted Answer

Currently we are not offering these. Please drop us an email to info@ezeelab.com with your interest, so that we can get back to you when we launch any such programs.

Question 5

Can you make feature changes for my lab?

Accepted Answer

We work on market feedback and prioritize development based on several factors like relevance, feasibility, urgency, status of current development pipeline. If you find something missing, please contribute by providing your valuable feedback.

Question 6

What happens to my data, if I plan to discontinue?

Accepted Answer

We will ensure you have access to your data. Either we will provide software access or downloadable files in csv and pdf format.

Question 7

What is EzeeLab?

Accepted Answer

EzeeLab is a pathology lab software used in over 1500 pathology labs across India. We offer an entire lab management system with which a lab owner can easily manage all aspects of a lab - Patient registration, billing, Lab reporting, referral business, expense management, employee management etc. You can take a 5 day free trial of the platform to see if it fits your need.

Question 8

Is EzeeLab an offline or online lab software?

Accepted Answer

EzeeLab is a cloud based pathology software. We don't provide any offline software but can share MS-Word templates to be used in emergency.

Question 9

Can EzeeLab handle report formats for different lab departments?

Accepted Answer

Yes, EzeeLab's pathology software supports report formats for all major lab departments, including Haematology, Biochemistry, Serology & Immunology, Clinical Pathology, Microbiology, Endocrinology, Histopathology, and Cytology, ensuring seamless reporting across your lab.

Question 10

What are the key features of pathology software?

Accepted Answer

A pathology lab software mainly helps a lab owner in 4 major lab operations - Patient management & billing, creating high-quality lab reports, Accounting & business management, and referral business management. Apart from that it can also help in other tasks like expense management, Inventory management, employee management etc.

Question 11

Can I whatsapp/sms/email lab reports with EzeeLab?

Accepted Answer

Yes, EzeeLab's pathology lab software allows you to whatsapp, sms or email lab reports directly from the software to the patient or the referring doctor.

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