The biggest problems they had as a Diagnostic lab were using complex software, Accessing Data, and getting daily updates about labs performance so that they could have a hassle-free experience running the lab. They were also looking for simple software with less features and with an easy user interface so that anyone can easily work on the software.
"My experience was not good with other software because I never had complete access to the software and was not able to get complete data and updates about Labs’ performance."
- Mr. Jared Ongawe